mark hancock

The Glenmore Group - Lake Forest, IL

Mark is an executive coach, a leadership facilitator, and an advisor to companies and their leadership teams who are passionate about growth. His interest in all things business began as he was raised in his father’s small business, Great Lakes Printing Equipment and Supply Corporation, this is where Mark built his foundation and passion for business. He continued his business education and earning his Bachelors in Business Administration from the Tippie School of Business at the University of Iowa.

Mark works with business leaders across all industry segments and with C-Suite Executives from Fortune 100 companies, and CEOs/Presidents from Private Companies, to first-time leaders beginning an important leadership journey. All share the common trait of being committed to their improvement, a healthy amount of vulnerability, and a realization of the profound impact one’s leadership can have on an organization.

Prior to founding The Glenmore Group, Mark spent 25 years in various operating roles at AT&T/Lucent, Dreyfus/Mellon, and culminating with Goldman Sachs where he led teams and organizations large and small.

Mark was originally recruited by Goldman Sachs to transform a mono-line Asset Management business line into a diversified industry leader, he built, transformed, and led additional businesses culminating in their rise to #2 in the industry. He served as a Managing Director and the Head of a Mutual Fund business in the Americas, a business with over $ 750 million in gross revenue and over $ 200 billion in assets under management. His 15 years of leadership and influence with Goldman Sachs encompassed distribution, marketing, strategy, training and development, product management, client service offerings, technology, and HR implementation.  

Currently, in addition to The Glenmore Group, Mark is a faculty member at the Lake Forest Graduate School of Management, Center for Leadership. He leads development programs with Fortune 1000 companies and their executives on innovation, strategy, team building, organization influence, and persuasion, difficult conversations, negotiations, managerial courage, self-awareness, and leading-up. Additionally, he serves as a coach to executives of all levels through BPI Group and was an Independent Director of the PNC Funds prior to their sale to Federated Investors in 2020. He is an Advisor to Victory Lap, LLC.. Mark enjoys his time with his wife and three children.  He is an avid basketball fan, enjoys travel, hiking, biking, and golf.

Dr. Teresa Pappas

The Glenmore Group - Lake Forest, IL

Teresa (Teri) Pappas is passionate about helping people reach their potential and does so by coaching and developing leaders. She also enjoys her role as MBA faculty, helping to develop the skills of the next generation of leaders. Teri believes that people want to be great and reach their full potential and works in a trusted partnership to increase her clients’ skills and confidence. She inspires individuals to dream bigger, live larger, and transform their lives.

Teri brings more than 25 years of organizational effectiveness experience across of variety of industries (including healthcare, pharmaceutical, and medical device). She has coached all levels of leaders within organizations, including business owners and C-Suite executives.

She is a trusted partner to her client, supporting and challenging their progress based on a targeted plan and measurable goals. She provides her skills as a coach to work with leaders so they close the gap between where they are today and where they want to go. She provides her skills as a coach to work with leaders so they close the gap between where they are today and where they want to go. She helps leaders increase their self-awareness, build relationships, increase their team effectiveness, personal effectiveness, and manage career goals. Teri helps her clients elicit new insights, move past limiting assumptions, and identify new possibilities for themselves.

Teri enjoys travel, cooking, yoga, meditation, writing, and spending time with friend and family. She lives in the northern suburbs of Chicago with her husband, two daughters, and rescue dog

Amy Rubinstein

The Glenmore Group - Lake Forest, IL

Amy is an executive coach, consultant, and mediator. She draws on more than two decades of Human Resources and Leadership Development experience in professional services, financial services, consumer products, higher education, entrepreneurship, and technology. Her passion is to help individuals see the possibility and the potential to lead a fulfilling life where they can grow, develop, and flourish.

Amy has the unique ability to connect with a broad range of leaders to deeply listen and empathize to help her clients build self-awareness and utilize new strategies. She works with her clients to assess their strengths, and develop areas to help them grow to accomplish the desired changes, increased effectiveness, and career advancement.

Amy is a coach and facilitator at the University of Chicago Booth School of Business where she coaches students and alumni in both leadership development and career development. Additionally, she facilitates leadership development and conflict management programs as well as group coaching specifically designed for women.

Amy has a master’s degree in Organizational Development from Loyola University Chicago and an undergraduate degree in Communications from the University of Arizona.

She enjoys reading, yoga, meditation, cooking, walking and spending time with her husband and two teenagers.